Do you need Help?

If you’re currently homeless, vulnerably housed or facing homelessness, we are here to support you.

We provide practical assistance and guidance to help you find safe, secure accommodation and move towards a brighter future.

As well as finding suitable housing, we also have partnerships with a wide range of local organisations and charities to help with any immediate or ongoing issues you may face, both practical and emotional. We are here to help.

One of our key partners is Staines Jobcentre Plus – we are able to help with forms, meetings, and can negotiate on our clients’ behalf to speed up any issues that need to be resolved.

Who can we Help?

A single person or childless couple aged 18+ in the Spelthorne area who is:

  • homeless (sleeping rough, ‘sofa-surfing’, or sleeping in a car or shed)
  • at risk of becoming homeless, or has a reason they have to move
    and
  • earning low wages or relying on benefits
  • potentially unable to pay a deposit or rent in advance

If this sounds like your situation, our friendly team are here to listen and guide you every step of the way.

Reach out today

We aim to respond as soon as possible and always within 3-5 working days.

01784 446422

(Monday-Friday, 9am-5pm)

Visit our offices at:

Council Offices, Staines, TW18 1XA

Or email us at:

How We Can Help

We understand that everyone’s situation is different and we offer a holistic service tailored to your needs.
Our support includes:

  • Finding Accommodation – We work with landlords and housing providers to secure safe and affordable homes

  • Deposit Guarantee Scheme – We can assist with deposits and rent in advance to help you access private rented housing
  • Ongoing Support – We provide advice and help throughout your tenancy to ensure you can maintain stability
  • Employment & Training – Collaborating with local partners, we help connect you with job opportunities and skills training
  • Financial Guidance
    We offer support with budgeting and accessing benefits to manage your household effectively
  • Referrals to Essential Services
    We have access to foodbanks, counselling and other community resources to support your well-being

“As a landlord, I believe we can create a positive impact by partnering with homelessness charities. By offering affordable housing solutions, we not only provide those in need with a second chance but also maintain a sustainable business. It’s about finding a balance where we can assist vulnerable people while making responsible, ethical profits.”

– Rachel Thomas, HMO Landlord

Ready to get started?

If you’re interested in partnering with us or have a property you’d like to discuss, we’re here to help.